September 30, 2024

ACCESSING PAPER TRAY SETTINGS

You can manage which paper options appear on the control panel and on the Paper Tray Settings screen. To access these options:

  1. At the device control panel, log in as Administrator, press the Machine Status button, then touch the Tools tab. For details, refer to Administrator Access at the Control Panel.

  2. Touch System Settings > Common Service Settings > Paper Tray Settings.

SETTING CUSTOM PAPER NAME AND COLOR

From the Paper Tray Settings screen, you can select the Custom Paper Name / Color feature to set a custom name for paper that is loaded in the device. You can use a maximum of 24 characters for each custom paper name.

Note: Use this feature for plain paper, 64–105 g/m², only.

To set a custom paper name or color:

  1. At the device control panel, log in as Administrator, then access the Paper Tray Settings screen. For details, refer to Accessing Paper Tray Settings.

  2. Select the Custom Paper Name/Color option.

  3. Select the item that you want to rename, then touch Change Settings.

  4. For Custom Type or Custom Paper Color, type the needed name. To save the name and return to the previous screen, select Save.

You can name Custom Type 1 to 5, and Custom Paper Color 1 to 5 using up to 24 characters, comprised of letters, numbers, and symbols, for each type and color. For example, you can use a name that shows the usage, such as Color for colored paper, and Covers for bond paper.

ESTABLISHING START-UP ATTRIBUTES

You can change and set the paper tray attributes that appear on the control panel when the device starts.

To modify the paper tray attributes that are available at start up:

  1. At the device control panel, log in as Administrator, then access the Paper Tray Settings screen. For details, refer to

    Accessing Paper Tray Settings.

  2. Select the Paper Tray Attributes on Setup Screen.

  3. Touch Enabled or Disabled, then touch Save.

PAPER TYPE PRIORITY

You can define the priority of the trays to use when paper of the same size and the same orientation is set in multiple trays for automatic tray selection.

  • Auto paper selection: A paper tray that contains the appropriate paper is selected automatically by the Xerox device for copying or printing.
  • Paper Type setting: The Paper Type setting is prioritized over the paper tray priority settings. If different paper types appear in the same priority sequence, the paper is determined by the paper tray priority sequence. A tray that contains a paper type set to Auto Paper Off is not included in the automatic tray selection.

  Note: Not all print servers adhere to the Paper Type Priority feature setting.

Setting Paper Type Priority To set paper type priority:

  1. At the device control panel, log in as Administrator, then access the Paper Tray Settings screen. For details, refer to

    Accessing Paper Tray Settings.

  2. Touch Paper Type Priority.

  3. Select the option you need. The following table lists the current default settings for the paper type priority.

  4. Select a feature.

  5. Touch Save, then touch Close.

SETTING PAPER TRAY ATTRIBUTES

From the Paper Tray Settings area, you can set the size and type of paper loaded in the trays.

To set paper tray attributes:

  1. At the control panel, access Paper Tray Settings. Refer to

    Accessing Paper Tray Settings

  2. Touch Paper Tray Attributes.

  3. Select the tray that you want to change.

  4. Touch Change Settings.

  5. Select the paper type, paper size, and paper color. For Auto Paper, to select the color, use the up or down scroll arrow.

  6. Touch Save.

  7. Touch Confirm, then touch Close.

  8. Touch Close.

SETTING UP A DEDICATED PAPER TRAY

Users can load only a specific size and type of paper into a dedicated paper tray. When they use the printer, users are prompted to load the specified paper into the tray. If the specified paper is not used, the printer reports an error.

You can set the following trays as dedicated paper trays:

  • Trays 1–4
  • Trays 6 and 7 for the High Capacity Feeder, or Oversized High Capacity Feeder

To set up a dedicated paper tray to use a particular size and type of paper:

  1. At the control panel, access Paper Tray Settings. Refer to

    Accessing Paper Tray Settings.

  2. Touch Paper Tray Attributes.

  3. Select the tray that you want to set up as a dedicated paper tray.

  4. Touch Change Settings.

  5. Select the paper type, paper size, and paper color.

  6. Touch Save.

  7. Select Dedicated Tray.

  8. Touch Confirm, then touch Close.

  9. Touch Close.

CHANGING PAPER SETTINGS DURING TRAY LOADING

To set the paper tray attribute options that are available when paper is loaded:

  1. At the device control panel, log in as Administrator, then access the Paper Tray Settings screen. For details, refer to

    Accessing Paper Tray Settings.

  2. Select Change Paper Settings During Loading.

  3. Select Off or On.

  4. Touch Save.

ESTABLISHING BYPASS TRAY DEFAULTS

The Paper Tray Settings area allows you to define up to 20 paper sizes that appear when Tray 5 (Bypass) is loaded and in what order the paper sizes appear.

You can load the following paper sizes in Tray 5:

  • A/B Series Size: A3, A4, A5, A6, JIS B4, JIS B5, and JIS B6
  • Inch Size includes: 13 x 19”, 13 x 18”, 12.6 x 19.2”, 12 x 18”, 11 x 17”, 11 x 15”, 8.5 x 14”, 8.5 x 13”, 8.5 x 11”, 8 x 10”, 7.25 x 10.5”, 5.5 x 8.5”, and 5 x 7”
  • Others: SRA3, A4 Oversized, 9 x 11”, 215 x 315 mm, 8K, 16K, 100 x 148 mm, 148 x 200 mm, 4 x 6”
  • Envelope Size Includes: Chou 3, Kaku 2, C4, and C5
  • Custom Size: Includes paper sizes up to Banner 330 x 660 mm (13 x 26 in.)

To define and set the paper sizes that appear when Tray 5 is loaded with paper:

  1. Accessing Paper Tray Settings.

  2. Touch Tray 5 – Paper Size Defaults.

  3. Touch a paper size setting, then touch Change Setting.

  4. Select the paper size that you want. Select from A/B Series Size, Inch Size, Others, or Custom Size.

  5. Touch Save > Close.

CUSTOMIZING THE PAPER SUPPLY SCREEN

Use this feature to specify whether the options Usage or Size Detection appear on the Paper Supply screen.

To define the paper tray attributes that appear on the Paper Supply screen:

  1. At the device control panel, log in as Administrator, then access Paper Tray Settings. For details, refer to

    Accessing Paper Tray Settings.

  2. Select Customize Paper Supply.

  3. Select the needed option:

  • Disabled: This option hides the items that are specified in the Paper Size setting.
  • Size Detection: This option shows the setting for the Paper Size setting.
  • Usage (Auto Paper Select): This option shows the setting for the Auto Paper Select setting.
  1. Touch Save, then touch Close.

PAPER TRAY PRIORITY

Set the priority of the trays to use when paper of the same size and the same orientation is set in the multiple trays or print data does not include the paper tray information for automatic tray selection.

Auto Paper selection means that a tray containing the appropriate paper is selected automatically by the device for copying or printing. This setting applies to Trays 1 to 4 and 6 (optional). You cannot apply this setting to Tray 5.

   Note: Not all Print Servers (DFEs) adhere to this feature setting.

Setting Paper Tray Priority

To set the paper tray priority:

  1. At the control panel, access Paper Tray Settings. Refer to

    Accessing Paper Tray Settings.

  2. Touch Paper Tray Priority.

  3. Touch Change Settings.

  4. Touch each tray, then set the corresponding priority, or exclude the tray from automatic switching.

   Note: If you include tray 5 in your priority list, it must be the last tray in your priority settings.

  1. Touch Save.

  2. After you have set the priority for all trays, touch Close.

MANAGING AUTOMATIC TRAY SWITCHING

From the Paper Tray Settings area, you can set the alternative tray or paper to use when the paper runs out in the selected tray.

   Note: Not all print servers adhere to the Auto Tray Switching feature setting.

To manage automatic tray-switching controls:

  1. At the control panel, access Paper Tray Settings. Refer to

    Accessing Paper Tray Settings.

  2. Touch Auto Tray Switching Control.

  3. To change a setting:

  4. Touch a setting, then touch Change Settings.

  5. Touch an option, then touch Save.

Use this method to change the following settings:

  • Auto Tray Switching: Touch Enable during Auto Select, or Enable for Same Paper Type/Color. If you select Enable during Auto Select, the printer switches the tray when a user selects Auto Select in the Copy screen or selects Paper Select in the print driver.
  • Targeted Paper Type (Copy Jobs): Touch According to Priority Assigned, or Selected Paper Type Only. If you select According to Priority Assigned, the paper type is determined according to the settings in Paper Type Priority. If you select Selected Paper Type Only, you can specify the paper type.
  • Targeted Paper Color (Copy Jobs): To determine the alternative color to use, touch All Colors, or Selected Color Only.

   Note: If you set a tray to Exclude from Auto Tray Switching in Paper Tray Priority, the tray is not included in automatic tray switching.

  1. Touch Close.

The device does not switch the tray automatically in the following cases:

  • Tray 5 is selected
  • The tray that contains paper other than plain paper, recycled paper, or plain reload paper is selected

The tray that contains paper that is set as Auto Paper Off in Paper Type Priority is selected.

FAQs

How do I optimize paper handling on the Xerox® PrimeLink® C9065/C9070?

To optimize paper handling on the Xerox® PrimeLink® C9065/C9070, follow these steps:

  • Use the correct paper type: Always load paper that matches the job’s requirements in terms of size, weight, and finish. Incorrect paper settings can cause jams or poor print quality.
  • Set paper trays correctly: Configure the paper trays in the printer’s settings menu according to the specific type of paper you’re using. The printer will automatically adjust settings based on this configuration.
  • Enable automatic tray switching: This feature allows the machine to switch between trays automatically when one tray runs out of paper, ensuring uninterrupted printing.
  • Use custom paper profiles: You can create custom paper profiles in the printer settings for commonly used paper types, reducing setup time and improving efficiency.
  • Regular maintenance: Clean the feed rollers and paper paths regularly to prevent misfeeds and jams.

What are the advanced paper settings available for Xerox® PrimeLink® C9065/C9070?

The Xerox® PrimeLink® C9065/C9070 offers several advanced paper handling settings, including:

  • Paper Type and Weight Selection: This setting allows you to choose the specific type of paper, such as coated, uncoated, glossy, or heavyweight stock.
  • Custom Paper Sizes: You can define custom paper sizes in the settings, which is useful for non-standard printing jobs.
  • Tray Priority Setup: You can assign priority to specific trays to optimize the order in which paper is pulled from the trays.
  • Automatic Two-Sided (Duplex) Printing: Set your machine to automatically print double-sided to save paper and improve workflow.
  • Image Alignment Adjustment: This feature allows for micro-adjustments to align the image precisely with the paper’s edges, minimizing misalignment.
  • Advanced Color Management: This enables you to control color settings based on the paper type for consistent and accurate color reproduction.
  • Fuser and Cooling Settings: These can be adjusted depending on the paper stock used, ensuring proper adhesion of toner without causing paper damage

How can I improve print efficiency on Xerox® PrimeLink® C9065/C9070?

To improve print efficiency on the Xerox® PrimeLink® C9065/C9070:

  • Use the correct print settings: Ensure that your settings match the paper type, size, and print job requirements to avoid misprints and reprints.
  • Enable auto-duplex printing: Save paper and reduce printing time by using double-sided printing for appropriate documents.
  • Use the high-capacity paper trays: These trays reduce the frequency of refilling, allowing for longer uninterrupted print runs.
  • Schedule maintenance tasks: Regularly clean the printheads, replace worn-out components, and clear paper jams promptly to avoid delays.
  • Leverage printer presets: Create and save presets for frequently printed jobs to reduce setup time.
  • Optimize print resolution: Use standard print resolutions for draft documents and only use high-resolution settings when necessary to save time and toner.
  • Monitor consumable usage: Track toner, paper, and other consumable levels to ensure replacements are available and to avoid downtime.

What types of paper are compatible with the Xerox® PrimeLink® C9065/C9070?

The Xerox® PrimeLink® C9065/C9070 is compatible with a wide variety of paper types:

  • Standard Paper: 60-105 gsm plain, uncoated paper is ideal for everyday office printing.
    Heavyweight Paper: The machine supports paper weights up to 350 gsm, including card stock and other thick materials.
  • Coated Paper: Glossy and matte-coated paper for high-quality marketing materials, brochures, and presentations.
  • Specialty Media: The PrimeLink® C9065/C9070 can handle specialty media like transparencies, labels, and envelopes.
  • Custom-Sized Paper: The printer supports a wide range of paper sizes, including custom dimensions from small postcards to large banners.
  • Recycled Paper: It is compatible with eco-friendly recycled paper options, which align with sustainability efforts.

Ensure you configure the correct settings for each paper type to ensure optimal print quality and prevent jams or misfeeds.

How do I resolve paper jams on the Xerox® PrimeLink® C9065/C9070?

To resolve paper jams on the Xerox® PrimeLink® C9065/C9070, follow these steps:

  • Step 1: Locate the Jam: The printer will display an error message on the touchscreen showing where the jam has occurred (paper tray, feeder, fuser, etc.).
  • Step 2: Open the Panels: Follow the instructions on the screen to access the jammed area. Open the appropriate panel or tray to locate the stuck paper.
  • Step 3: Remove the Jam: Gently pull the jammed paper out in the direction of the paper path. Avoid pulling too hard to prevent tearing.
  • Step 4: Check for Torn Pieces: Ensure no small pieces of paper remain inside the machine. Small scraps can cause future jams.
  • Step 5: Close the Printer Panels: After removing the paper, close all panels securely. The printer should automatically resume operation.
  • Step 6: Prevent Future Jams: Check for proper paper loading (make sure paper is aligned and not overfilled), use the correct paper type, and keep the printer’s rollers clean.
    Regular maintenance and using the correct paper types for each job will reduce the chances of paper jams.

Brian Cantor

Brian Cantor is the President of Flynn's Office Solutions, a Xerox Authorized Sales Agent and Accredited Managed Print Services Provider in New York City. For over 13 years, Brian has been focused on helping organizations and their people get documents from A to B efficiently and securely using Xerox hardware and software solutions. Prior to Flynn's, Brian was a management consultant at Deloitte helping to deliver multi-million dollar technology projects across the Software Development Life Cycle. You can find Brian on LinkedIn and Twitter

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