October 16, 2024

Connecting to a Wireless Network

If you have purchased the Xerox® Wireless Network Adapter, you can use the Wireless Wizard to connect to a wireless network. If the device is connected to a wired network, you can configure wireless settings in the Embedded Web Server.

The Xerox® Wireless Network Adapter supports:

• Wi-Fi Bands: Dual Band 2.4 GHz and 5 GHz
• Network Standards:
– 802.11ac
– 802.11n
– 802.11b/a/g
• Wi-Fi Direct

Before you begin, purchase the Xerox® Wireless Network Adapter.

Note:

• Not all Xerox® Wireless Network Adapters are compatible with all Xerox® printers. Ensure that you purchase the correct Xerox® Wireless Network Adapter kit for your device. For more information, contact your Xerox representative.
• For more information about installing the wireless network adapter, refer to the Xerox® Wireless Network Adapter Kit Hardware Install and Setup instructions that are included with the kit.
• The device uses either the wireless or the wired network connection. Activating one network connection deactivates the other network connection.
• When you switch from a wired connection to a wireless connection, the IP address of the printer changes. The connection to the Embedded Web Server through your Web browser closes. To reconnect to the Embedded Web Server, in the Web browser address field, type the new IP address or host name of your printer. For details, refer to Verifying the Wireless Status and Viewing the Wireless IP Address.

CONNECTING TO A WIRELESS NETWORK USING THE WIRELESS WIZARD

You can use the Wireless Wizard to simplify the process of connecting your device to an available wireless network. You can use the Wireless Wizard to select a different wireless network or to connect manually to a wireless network.

Note:

• Advanced enterprise networks require certificates. For details, refer to Security Certificates.
• When you plug in the Wireless Network Adapter, Wi-Fi Direct is available immediately. For details, refer to Wi-Fi Direct.

To connect to a wireless network using the Wireless Wizard:

1. Plug the wireless network adapter directly into an active USB port on the device.
Note: For some solutions, Bluetooth functionality is included with the wireless hardware solution.
2. From the Wireless Installation Wizard, select an option.
• If you are connecting the device to a wireless network for the first time, touch Continue Wireless Install.
• If you have connected the device to a wireless network previously, that network appears on the screen. Select an option:
• To connect to the last network used as shown on the screen, touch Activate Wireless.
• To connect to another network, touch Pick New Network.
3. Log in as an administrator. For details, refer to Accessing Administration and Configuration Settings.
4. Select a wireless network from the list.
• If you are joining a secure network, the secure settings appear. If the security mode requires authentication, enter the credentials, then touch Join.
• If you are joining an unsecured network, to confirm joining the network, touch Join this Network.

Note: If your network does not appear, select an option.

• To refresh the wireless networks list, touch Check for Networks.
• To join the network manually, touch Manual Setup. For details on manual setup, refer to Configuring Wireless Settings Manually.
5. Touch Done.

Note: If the connection fails, select Edit Connection, Pick New Network, or Use Wired Connection.

CONNECTING TO A WIRELESS NETWORK IN THE EMBEDDED WEB SERVER

1. In the Embedded Web Server, click Properties > Connectivity > Setup.
2. For Xerox Wireless Network Interface, click Edit.
Note: After you install the Wireless Network Adapter, the Edit button appears.
3. To configure IPv4, IPv6, and DNS settings, on the Wireless Profile page, for IP, click Edit. Configure settings as needed, then click Apply. The device uses separate IP settings for wired and wireless network connections. For details, refer to IP.
4. On the Wireless Profile page, for Wireless Settings, click Edit.
5. If your device is connected to a wireless network, on the Wireless Settings page, click Select Different Network.
6. On the Wireless Settings page, click Scan for Available Networks. A list of detected networks appears.
7. For the SSID name of the network that you want to join, click Select & Configure.
8. The device detects the security mode that your network uses and configures the security mode for the wireless network as follows:
• For WPA2 Personal or WPA2 Enterprise, the device optionally supports the Protected Management Frames (PMF) and by default, the device is configured with PMF disabled. For details, refer to Wireless Protected Management Frames.
• For WPA3 Personal or WPA3 Enterprise, the device supports Protected Management Frames and by default, the device is configured with PMF required. For details, refer to Wireless Protected Management Frames.
9. Configure the following security mode settings, as needed:
• For WEP Settings and Key String Type, select the bit strength and key.
• For Encryption Algorithm, select an encryption method. The Auto option detects the algorithm automatically that your wireless network uses.
• For Authentication Method, select the authentication method that your wireless network uses.
• For Server Validation – Validate server using, select the validation server root certificate that you want to use.

Note: Install the validation server root certificate on the Security Certificates page at Properties > Security > Security Certificates. For details, refer to Security Certificates.

• For Device Certificate (TLS) – Authentication Certificate, select the device certificate that you want to use.

Note: Install the device certificate on the Security Certificates page at Properties > Security > Security Certificates. For details, refer to Security Certificates.

• For Outer Identity, configure the external User ID.
• For User Name, type the user name that the device uses to access the wireless network.
• For Password, type and confirm a password. Click Select to save new password, as needed.
10. After you configure the wireless settings, from the Wireless Settings page, click Close.
11. From the Wireless Profile page, click Close.
12. To activate wireless settings and simultaneously disable the Wired Connection setting, for Xerox Wireless Network Interface, click Make Active.
13. On the confirmation screen, select Activate Wireless.

Wireless Protected Management Frames

Wireless Protected Management Frames (PMF), also known as 802.11w, provide protection for unicast and multicast management action frames.

• Unicast management action frames are protected from eavesdropping and forging.
• Multicast management action frames are protected from forging.

Note: PMF is not applicable to the device Wi-Fi Direct connection.

For Protected Management Frame (PMF), select an option:

• Off: This option indicates that the device does not support PMF.
• Optional: This option enables the device to use PMF based on the Access Point (AP) or router configuration. If the AP supports PMF, the device uses PMF. If the AP does not support PMF, the device does not use PMF.
• Required: This option instructs the device to use PMF.

Caution: Both the wireless network and the device need to support PMF for the capability to function. Misalignment between the wireless network and the device for this setting can result in communication failures.

Note: For few security modes, PMF is optional, while for others, it is required.

PMF configuration for security modes for the wireless network connections are as follows:

• WPA2 Personal or WPA2 Enterprise: For this security mode, the device optionally supports Protected Management Frames and by default, the device is configured with PMF disabled.
• WPA3 Personal or WPA3 Enterprise: For this security mode, the device supports Protected Management Frames and by default, the device is configured with PMF required.
• WPA3 Personal Transition: For this security mode, the device supports Protected Management Frames and by default, the device is configured with PMF optional.
• WPA3 Enterprise 192-Bit: For this security mode, the device supports Protected Management Frames and by default, the device is configured with PMF optional.

Note: WPA3 Enterprise 192-Bit is not supported on all devices.

Limit Wi-Fi Roaming

Use this optional feature to limit Wi-Fi roaming for discovered networks.

Enterprise wireless networks can be configured with multiple Base Station IDs, known as BSSIDs, that can advertise a single network name or SSID. When a device connects to the SSID, the device can connect to an access point (BSSID) that can have a weaker signal or be on a different subnet.

To curtail unexpected roaming, you can define a roaming boundary within the SSID that is determined by a set of specific BSSIDs. To define the boundary, you can specify up to three BSSIDs.

Note:

• During normal operation, the device connects to any available BSSID within the selected SSID.
• To restrict Wi-Fi roaming, you can select up to three preferred BSSIDs within the selected SSID network.
Caution: BSSIDs are location-specific. If you reconfigure the network or move the device, review the settings, then change the settings as needed.

To select preferred BSSIDs:

1. Click Show Settings.
2. From the list, select up to three BSSIDs. To refresh the list, click Refresh List.
3. Click Save.

FAQs:

How do I connect my Xerox® AltaLink® C8200 to a wireless network?

Follow the step-by-step guide on your printer’s interface or through the Xerox® support portal to set up wireless connectivity.

What are the wireless network requirements for the Xerox® AltaLink® C8200?

Ensure your network supports standard 802.11b/g/n protocols and has the appropriate security settings (WPA, WPA2, etc.)

Can I configure wireless settings directly from the printer’s touchscreen?

Yes, the touchscreen interface provides a guided setup for wireless connections.

How can I troubleshoot wireless connectivity issues on my Xerox® AltaLink® C8200?

Check your network connection, restart the printer, and ensure that the wireless feature is enabled. Refer to the user manual or support for additional troubleshooting steps.

Do I need any additional accessories to enable wireless connectivity on the Xerox® AltaLink® C8200?

Some models may require a wireless adapter. Verify with your Xerox® documentation.

Can the Xerox® AltaLink® C8200 connect to a hidden wireless network?

Yes, it supports manual SSID entry for hidden networks.

Brian Cantor

Brian Cantor is the President of Flynn's Office Solutions, a Xerox Authorized Sales Agent and Accredited Managed Print Services Provider in New York City. For over 13 years, Brian has been focused on helping organizations and their people get documents from A to B efficiently and securely using Xerox hardware and software solutions. Prior to Flynn's, Brian was a management consultant at Deloitte helping to deliver multi-million dollar technology projects across the Software Development Life Cycle. You can find Brian on LinkedIn and Twitter

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